Coming soon

A fresh new look for the Helix app.

The same app your staff, students and whānau already use, now with clearer navigation, quicker access to the features people use most, and one consistent look across every role.

Helix app settings screen
Helix app caregiver home screen
Helix app staff home screen showing today's rolls
For existing users

Already using the Helix app? There's nothing you need to do.

The refreshed look is arriving soon and will update automatically in the background. The next time you open the app with an internet connection, you'll see the new version. No download, reinstall or new login required.

  • Nothing to download, install or update yourself
  • No new login: your account carries straight across
  • Your settings, notifications and history stay exactly as they are
What's changed

What's new in the refreshed app

Clearer navigation and quicker access to the things people use most, plus four upgrades worth knowing about.

01

One timeline for every student

Attendance, pastoral notes, health & safety entries and staff notes together in one chronological view, for a clearer picture and the context to follow up.

02

Use the sign-in you already know

Use the same PIN, fingerprint or facial recognition you use to unlock your phone to open the Helix app, so there's no additional login to remember.

03

Receipts whenever they're needed

Whānau can request copies of past receipts and have them emailed straight from the app, including payments made outside it.

04

Bring updates to life with video

Post longer clips directly to the News Feed, add on-screen text for key information and include your school logo as an optional watermark.

Not using the Helix app?

One app, three audiences.

It's already included in your school's Helix subscription, and it takes less time to set up than reading this page.

For staff

The right information, wherever staff are

Mark rolls from the room, look up any student, create records on the fly and message families, helping staff make informed decisions, support student safety and keep your school community connected.

  • Attendance & roll marking
  • Student profiles
  • Student timelines
  • Pastoral records
  • Health & safety records
  • Send notifications
  • Announcements
  • News Feed
  • School links & calendar
  • Groups

For whānau

Keep whānau connected and engaged

Give whānau a window into their child's learning and school life, with self-service access that makes it easier to support learning at home and manage everyday school tasks independently, reducing administration for your school.

  • Notify an absence
  • Payments & receipts
  • NCEA results
  • Reports
  • Attitude to Learning
  • Attendance
  • Announcements
  • News Feed
  • School links & calendar
  • Record name pronunciation

For students

Help students stay organised

Give students one place to stay up to date with what's happening around the school, keep themselves organised and better understand their progress, helping them feel more connected and take greater ownership of their learning.

  • Timetable
  • Attendance
  • NCEA results
  • Attitude to Learning
  • Reports
  • Student profile
  • Push notifications
  • Announcements
  • News Feed
  • School links & calendar
Getting set up

Download the Helix app in four steps

  1. Download the app

    Search "Helix SMS" on the App Store (iOS) or Google Play (Android). Look for the Helix logo.

  2. Log in with the details your school gave you

    Use the same email or username provided by your school office. Forgotten your details? Contact the office and they can resend them.

  3. Turn on notifications

    Say yes when the app asks, so you won't miss announcements, absence reminders or payment notices.

  4. Optional: set up Face ID or fingerprint login

    Open Settings in the app, set a PIN, then switch on biometrics for one-tap access every time after that.